Privacy Policy
Last Updated: August 2026
CAMTRACK is committed to protecting the privacy and personal data of visitors, customers, partners, and other users of our website.
This Privacy Policy explains how CAMTRACK collects, uses, stores, protects, and manages personal information when you visit our website, submit a form, request a demo, contact us, or otherwise interact with our digital services.
By using this website, you acknowledge the practices described in this Privacy Policy.
Who We Are
CAMTRACK is a technology company providing intelligent solutions for fleet management, telematics, video intelligence, IoT monitoring, predictive maintenance, security, energy monitoring, connected assets, and enterprise integration.
Our website is:
For privacy-related questions or requests, you can contact us at:
Email: support@camtrack.net
Phone: +237 670 99 99 99
Location: Douala, Cameroon
What Personal Data We Collect
Depending on how you interact with our website, we may collect information such as:
- Name and surname
- Company or organization name
- Email address
- Telephone number
- Business or physical address
- Information provided through contact, consultation, or demo-request forms
- Details about your operational requirements or areas of interest
- Information submitted when communicating with our team
- Technical information such as IP address, browser type, device type, and operating system
- Website usage information, including pages visited and interactions with our website
- Information collected through cookies and similar technologies
We only seek to collect information that is relevant to the purpose for which it is required.
How We Collect Your Information
We may collect personal information when you:
- Submit a contact form
- Request a product demonstration
- Request a consultation or estimate
- Contact us by email or telephone
- Subscribe to communications from CAMTRACK
- Communicate with our team regarding our products or services
- Browse or interact with our website
- Participate in an enquiry, business discussion, or service request
We may also automatically collect certain technical information when you visit our website through cookies and similar technologies.
How We Use Your Personal Data
CAMTRACK may use the information we collect to:
- Respond to enquiries and requests
- Schedule product demonstrations and consultations
- Provide information about our products and services
- Understand your operational requirements
- Prepare proposals, estimates, or business communications
- Improve our website, products, and services
- Manage customer and business relationships
- Respond to technical or support requests
- Maintain website security and prevent misuse
- Analyze website performance and user interactions
- Meet applicable legal, regulatory, and administrative obligations
We do not use personal information for purposes that are incompatible with the purpose for which it was collected unless permitted or required by applicable law.
Legal Basis for Processing
Where applicable, CAMTRACK processes personal data on a lawful basis, which may include:
- Your consent
- The need to respond to a request or provide a service
- The performance of a contractual or pre-contractual relationship
- Compliance with legal or regulatory obligations
- The legitimate interests of CAMTRACK, where permitted by applicable law
Where consent is required, you may withdraw your consent subject to applicable legal and operational requirements.
Cookies
CAMTRACK may use cookies and similar technologies to improve website functionality, understand how visitors use our website, and enhance the overall user experience.
Cookies may be used to:
- Remember website preferences
- Support essential website functionality
- Understand website traffic and usage
- Measure website performance
- Improve content and user experience
- Support security and fraud prevention
You can configure your browser to refuse or delete cookies. However, disabling certain cookies may affect some website functionality.
Where required by applicable law, CAMTRACK will seek appropriate consent before using non-essential cookies or similar technologies.
Contact and Request Forms
When you submit information through a CAMTRACK contact, consultation, or demo-request form, the information you provide may be used to:
- Respond to your enquiry
- Contact you regarding your request
- Understand your business requirements
- Recommend relevant CAMTRACK products or services
- Arrange a consultation or demonstration
- Follow up on your request
We do not request more information than is reasonably necessary for these purposes.
How We Protect Your Information
CAMTRACK takes reasonable technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, loss, misuse, or destruction.
Security measures may include appropriate access controls, secure systems, data management procedures, and measures designed to protect information transmitted through our website.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure. We therefore cannot guarantee absolute security of information transmitted through the internet.
Who We Share Your Data With
CAMTRACK does not sell or rent your personal information to third parties.
We may share personal information where reasonably necessary with:
- Authorized CAMTRACK personnel
- Service providers supporting website hosting, technology, communications, or business operations
- Professional advisers where necessary
- Relevant business partners where required to respond to your request or provide a service
- Government authorities or other parties where required by law or legal process
Where third parties process personal data on our behalf, CAMTRACK seeks to ensure that appropriate confidentiality and security measures are maintained.
Third-Party Services and Embedded Content
Our website may contain links to or integrations with third-party websites, platforms, applications, videos, maps, social-media services, or other external content.
When you interact with third-party content, those third parties may collect information according to their own privacy policies and terms.
CAMTRACK does not control the privacy practices of external websites and encourages users to review the relevant third-party privacy policies before providing personal information.
How Long We Retain Your Data
CAMTRACK retains personal information only for as long as reasonably necessary for the purpose for which it was collected, to maintain our business relationship, to respond to requests, or to meet applicable legal, regulatory, accounting, or security requirements.
The appropriate retention period may vary depending on the type of information and the reason it was collected.
When personal information is no longer required, CAMTRACK will take reasonable steps to delete, anonymize, or securely dispose of it, subject to applicable legal obligations.
Your Rights Over Your Data
Subject to applicable law, you may have rights regarding your personal data, including the right to:
- Request information about the personal data we hold about you
- Request access to your personal data
- Request correction of inaccurate or incomplete information
- Request deletion of personal data where applicable
- Request restriction or objection to certain processing
- Withdraw consent where processing is based on consent
- Request information about how your personal data is processed
- Exercise other rights available under applicable data-protection law
To exercise a privacy-related right, contact us using the details provided below.
CAMTRACK may need to verify your identity before processing certain requests.
Where Your Data Is Processed
Your personal information may be processed or stored using systems operated by CAMTRACK or by trusted service providers.
Where personal data is transferred, stored, or processed outside Cameroon or another applicable jurisdiction, CAMTRACK will take appropriate measures required by applicable data-protection law.
Data Related to Children
CAMTRACK’s website and services are intended primarily for businesses, organizations, and professional users.
We do not knowingly seek to collect personal information from children through our website.
If you believe that a child has provided personal information to CAMTRACK without appropriate authorization, please contact us so that we can review and take appropriate action.
Data Breach and Security Incidents
If CAMTRACK becomes aware of a personal-data security incident that requires notification under applicable law, we will take appropriate steps to investigate, contain, and address the incident and make any required notifications to relevant authorities or affected individuals.
Changes to This Privacy Policy
CAMTRACK may update this Privacy Policy from time to time to reflect changes to our website, services, technology, business practices, or applicable legal requirements.
When changes are made, the updated version will be published on this page together with the revised Last Updated date.
We encourage visitors to review this page periodically to remain informed about how CAMTRACK protects personal information.
Contact Us About Privacy
If you have questions, concerns, or requests regarding this Privacy Policy or the way CAMTRACK handles personal data, please contact us:
CAMTRACK
Douala, Cameroon
Email: support@camtrack.net
Phone: +237 670 99 99 99
Privacy Enquiries:
support@camtrack.net
We will review and respond to privacy-related requests within the timeframe required by applicable law.
Governing Framework
This Privacy Policy is intended to support CAMTRACK’s commitment to responsible personal-data processing and should be interpreted in accordance with applicable laws and regulations.
For operations and processing subject to Cameroonian law, CAMTRACK takes into account Law No. 2024/017 of 23 December 2024 relating to personal data protection in Cameroon.
Where other data-protection laws apply to a particular processing activity, CAMTRACK will take appropriate measures to comply with those applicable requirements.